Returns and Exchange

You have the right to return a product and get a full refund or exchange the product, within 5 days from receiving the goods. If you change your mind about a product you must contact our customer service within this time. We are unable to take back products that have been processed or used. There are no refunds for sale items, only the possibility to exchange or receive a credit note.

When returning or exchanging a product you will pay for the shipping cost.

If you have any questions or concerns, please contact us at: info@puppiesgear.com.