FAQ
We want to serve you a better and excellent support!
How Fast is your Shipping Process?
We normally processed order for 2 to 7 days.
How do I return an item sold and shipped Puppies Gear?
You have the right to return a product and get a full refund or exchange the product, within 5 days from receiving the goods. If you change your mind about a product you must contact our customer service within this time. We are unable to take back products that have been processed or used. There are no refunds for sale items, only the possibility to exchange or receive a credit note. When returning or exchanging a product you will pay for the shipping cost.
If you have any questions or concerns, please contact us at: info@puppiesgear.com.
What is your Return Policy?
You have the right to return a product and get a full refund or exchange the product, within 7 days from receiving the goods. If you change your mind about a product you must contact our customer service within this time. We are unable to take back products that have been processed or used. There are no refunds for sale items, only the possibility to exchange or receive a credit note. When returning or exchanging a product you will pay for the shipping cost.
If you have any questions or concerns, please contact us at: info@puppiesgear.com.
What is the Fastest way to Contact You?
You can send us an email to info@puppiesgear.com